This page collects the car key replacement questions we hear most in Toronto. If yours is not here, call with the make, model and year and ask it.
The five we hear most
Do you need the VIN to make a car key?
It helps a lot. The VIN identifies the exact key and, for many cars, gives the key code. It is on the ownership and on the dashboard at the bottom of the windshield.
What ID does the technician need?
Photo ID and the ownership, with matching names. If the car is in someone else's name, tell us when you call.
Can you make a key if I lost all of them?
Yes, at the car, for most makes. It takes longer and costs more than a copy.
How soon can someone come?
A local technician usually reaches the car 20 to 30 minutes after your call. You get an estimate for your address when you call.
Can you erase a lost key from my car?
On most cars, yes, during programming. We confirm it for your model.
What is the difference between cutting and programming?
Cutting shapes the metal blade so it turns the lock. Programming teaches the car to accept the chip or remote inside the key. Older metal keys only need cutting; most cars from the last 25 years need both.
Can I program a new fob myself?
On some older models, yes: the owner's manual lists a sequence of key turns and button presses that adds a remote, as long as you already have a working key. Most newer cars need programming equipment connected to the car.
Will a locksmith key work like the original?
Yes. It opens the doors, starts the car and runs the remote functions it was made for. Ask whether you are getting an original-brand or an aftermarket key.
Why is there no single price for every key?
Because the price follows the car. The chip key for a 2008 sedan and the smart key for a 2023 SUV use different parts and take different time. We quote yours on the phone from the make, model and year, before anyone is sent.
Is the price on the phone the price I pay?
That is the point of quoting first. If the technician finds something that changes the job, such as a damaged lock, you get a new price before any extra work and can decline it.
When should I go to the dealer instead?
When your model is dealer-only for keys, or a warranty or lease requires an original key from the dealer. We tell you when you call if that is your case.
What hours can I call?
Seven days a week from 7am to 10:30pm, holidays too. The line is not staffed overnight.
More detail
Question not answered here?
Call (416) 555-0150 and ask. Have the make, model and year handy.